Terms and Conditions of Subscription Service

These terms set out your rights and obligations when using drivalenqo’s subscription-based planning service.

September 13, 2025

Acceptance of Terms

By using our website or subscribing, you agree to these terms. If you do not accept, please do not use our service.

Definitions

Key terms in this document have the meanings given below.

‘Subscription’ means the ongoing financial planning service for a fixed monthly fee.

‘Client’ refers to any individual or entity subscribing to our service.

‘Advisor’ means a licensed professional engaged by drivalenqo.

‘Service’ refers to planning consultations and written recommendations.

Service Usage Terms

Service is provided on a monthly subscription basis. All inclusions, fees, and terms are explained before activation.

Eligibility

You must be at least 18 years old and reside in Australia to use this service.

Service not available outside Australia.

Client Responsibilities

Clients agree to provide accurate information and to use the service in good faith.

Update contact and subscription details as needed.
Review all written advice carefully before acting.
Maintain confidentiality of communication.
Notify us of any issues promptly.

Prohibited Uses

You may not use our service for:

Unlawful or fraudulent purposes.
Providing false or misleading information.
Attempting to access unauthorised areas of our site.
Disrupting or harming service delivery.
Breaching any applicable law or regulation.

Intellectual Property

All website content and materials remain the property of drivalenqo. You may not copy, distribute, or use materials except as permitted for personal reference.

Client Content

You retain rights to any content or information you provide, subject to these terms.

Your Rights to Content

You may request deletion or correction of your data at any time, subject to legal obligations.

Privacy and Data Protection

We comply with Australian privacy law. Personal data is handled as outlined in our Privacy Policy and is not shared unless required by law.

View Privacy Policy

Service Disclaimer Statement

Please read our full disclaimer for important information about service limitations.

Important Notice

No outcome or result is promised. Results may vary. Refunds are not available.

Limitation of Liability Statement

drivalenqo is not liable for any loss or damages resulting from use of the service.

Indemnity

Clients agree to indemnify drivalenqo for claims arising from breach of these terms.

Dispute Resolution Process

Contact us first in case of dispute. We aim to resolve issues promptly and fairly.

Arbitration

If disputes cannot be resolved, they may be referred to arbitration under Australian law.

Arbitration does not affect your statutory rights.

Online Dispute Resolution

You may use online dispute resolution platforms for certain disputes, where available.

Read our Dispute Resolution Policy

Severability

If any term is invalid, remaining terms remain in force.

Entire Agreement

These terms represent the full agreement between you and drivalenqo.

Applicable Law and Jurisdiction

Australian law governs all services and content.

Termination

Either party may terminate the subscription with notice. No refunds are provided for services already delivered.

Updates

We may update these terms at any time. Continued use means acceptance of changes.

Contact for Terms Queries

Questions about these terms? Contact us anytime.

Email Address: content@drivalenqo.com

Phone: +61.7.9951.1463

Address: 66 Clarence Street, Sydney, NSW 2000 Australia

Effective Date: September 13, 2025

Version: v3